Issue number 26 vol.12 n°3 - 2011 vol.12 n°3 - 2011 An Overview of Some Reverse Logistics Practices in the United States Authors: Festus O. Olorunniwo, Tennessee State University, USA Xiaoming Li, Tennessee State University, USA. Keywords: reverse logistics information technology returns reasons returns handlings logistics service quality reverse logistics performance View PDF Supply Management in Small and Medium-Sized Enterprises: Role of SME Size Authors: Seung-Kuk Paik, California State University, Northridge, USA Keywords: Purchasing performance supply chains small and medium-sized enterprises (SMEs) statistical analysis surveys View PDF Collaborative Markets in B2B Relationships Authors: Stefano Ronchi, Politecnico di Milano, Italy Keywords: Supplier Relationship Management Purchasing Process Internet Business-to-Business Survey Methods Factor Analysis. View PDF The European Third Party Logistics Industry in 2009: the Provider Ceo Perspective Authors: Kristin J. Lieb, Emerson College, Boston, USA Robert C. Lieb, Northeastern University, Boston, USA Keywords: European 3PL CEO 2009 survey global recession View PDF The North American Third Party Logistics Industry in 2010: the Provider CEO Perspective Authors: Robert C. Lieb, Northeastern University, Boston, USA Kristin J. Lieb, Emerson College, Boston, USA Keywords: 3PL NorthAmerican marketplace CEO View PDF Profiling the Job of a Supply Chain Manager: a French Case Study Authors: Laurent Livolsi, Aix-Marseille University, CRET LOG, France Keywords: supply chain management supply chain manager profession job offers View PDF Towards an Industrial Performance Quantification Model According to the Balanced Scorecard Authors: Lamia Berrah, LISTIC, Polytech Annecy Chambéry, France Vincent Clivillé, LISTIC, Polytech Annecy Chambéry, France Keywords: Balanced Scorecard (BSC) performance expression quantification model multicriteria decision aiding MACBETH methodology Choquet integral View PDF